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Sandee Cohen
Sandee Cohen
Legend
April 2, 2018
해결됨

No price listed for InDesign Templates?

  • April 2, 2018
  • 2 답변들
  • 1364 조회

I am doing work using the free templates that are featured in the New Document dialog box. They are clearly labeled as FREE.

But when I go to Adobe Stock, and search for other templates, many are labeled as FREE, but some others have no label. It took a lot of clicking, but these templates seem also to be free. But that FREE label isn't there. I can't find any place for a price.

I've downloaded several templates and there was no mention of being charged.

Does anyone have a clue about this?

 

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Sheena Kaul

    Hi Sandee,

    The file ID provided by you isn't a free template as it takes up the license from your account so is a part of standard asset.

    Apparently it seems that the Free templates will definitely be marked as free and the rest would be a part of your subscription plan.

    Let me know if you need more information around this.

    Regards,

    Sheena

    2 답변

    Sheena Kaul
    Sheena Kaul
    Legend
    April 3, 2018

    Hi Sandee,

    That's pretty strange! Can you provide me the file IDs of such templates so that I can get these checked and update you?

    Regards,

    Sheena

    Sandee Cohen
    Sandee Cohen작성자
    Legend
    April 3, 2018

    Hi Sheena,

    The file is 148453485

    I don't know exactly what happened, but I can find the file, but I can't find the listing with the blank space.

    Oh well, user error.

    Sheena Kaul
    Sheena Kaul답변
    Legend
    April 3, 2018

    Hi Sandee,

    The file ID provided by you isn't a free template as it takes up the license from your account so is a part of standard asset.

    Apparently it seems that the Free templates will definitely be marked as free and the rest would be a part of your subscription plan.

    Let me know if you need more information around this.

    Regards,

    Sheena

    Brad Lawryk
    Brad Lawryk
    Legend
    April 2, 2018

    Hi Sandee,

    Are you sure the ones not marked as free didn't use any of your Stock credits?

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