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Sandee Cohen
Sandee Cohen
Legend
Apr 2, 2018 12:56 AM UTC
Answered

No price listed for InDesign Templates?

I am doing work using the free templates that are featured in the New Document dialog box. They are clearly labeled as FREE.

But when I go to Adobe Stock, and search for other templates, many are labeled as FREE, but some others have no label. It took a lot of clicking, but these templates seem also to be free. But that FREE label isn't there. I can't find any place for a price.

I've downloaded several templates and there was no mention of being charged.

Does anyone have a clue about this?

 

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Apr 3, 2018 6:51 PM UTC

    Hi Sandee,

    The file ID provided by you isn't a free template as it takes up the license from your account so is a part of standard asset.

    Apparently it seems that the Free templates will definitely be marked as free and the rest would be a part of your subscription plan.

    Let me know if you need more information around this.

    Regards,

    Sheena

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    6 replies

    Sheena Kaul
    Sheena Kaul
    Legend
    Apr 3, 2018 10:51 AM UTC

    Hi Sandee,

    That's pretty strange! Can you provide me the file IDs of such templates so that I can get these checked and update you?

    Regards,

    Sheena

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    Sandee Cohen
    Sandee CohenAuthor
    Legend
    Apr 3, 2018 6:16 PM UTC

    Hi Sheena,

    The file is 148453485

    I don't know exactly what happened, but I can find the file, but I can't find the listing with the blank space.

    Oh well, user error.

    Translate
    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Apr 3, 2018 6:51 PM UTC

    Hi Sandee,

    The file ID provided by you isn't a free template as it takes up the license from your account so is a part of standard asset.

    Apparently it seems that the Free templates will definitely be marked as free and the rest would be a part of your subscription plan.

    Let me know if you need more information around this.

    Regards,

    Sheena

    Translate
    Brad Lawryk
    Brad Lawryk
    Legend
    Apr 2, 2018 3:24 AM UTC

    Hi Sandee,

    Are you sure the ones not marked as free didn't use any of your Stock credits?

    Translate
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