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Participant
July 30, 2023
Answered

No puedo descargar contenido de adobe stock

  • July 30, 2023
  • 1 reply
  • 351 views

Hola, estaba tratando de usar los créditos de adobe stock que incluye mi plan, pero al querer descargar una imagen, es como si no tuviera ningún plan registrado.

This topic has been closed for replies.
Correct answer WendellaBee

Hi @severiano313914594r20,

I don't see any active Adobe Stock subscription associated with you email address. It appears the subscription was canceled in June. You may want to check your email. The cancellation notification may have landed in your spam folder.  You can always resubscribe. If you require additional assistance please contact our customer care team.  https://helpx.adobe.com/contact.html

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1 reply

Jill_C
Community Expert
Community Expert
July 30, 2023

Are you certain that you have logged on with the correct email address? 

Jill C., Forum Volunteer
Participant
July 30, 2023

Si, cuando doy click en "administrar cuenta" dentro de adobe stock, me envía a mi página de adobe account, en donde está el resumen de mi plan. Además de que figura el mismo correo

Abambo
Community Expert
Community Expert
July 31, 2023

What subscription do you have? Are you certain that you have not simply used up all your assets?

ABAMBO | Hard- and Software Engineer | Photographer