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Adriana GG
Participant
Mar 11, 2021 12:23 AM UTC
Answered

No puedo descargar mis imágenes gratuitas

Hola, ayer abrí una cuenta de Adobe Stock para la prueba de las 40 imágenes gratuitas de Adobe Stock.

Completé todos los datos, pero ahora cuando accedo para buscar imágenes y quiero descargar alguna, no me aparece para descargarla gratis, me aparece de nuevo el formulario que ya completé.

Ante este problema, intenté cancelar la cuenta, ya que evidentemente no voy a poder usarla, pero esa opción no me aparece tampoco por ningún lado.

¿Me pueden dar una solución?

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Mar 11, 2021 4:24 PM UTC

Please contact customer care, https://helpx.adobe.com/es/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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WendellaBee
WendellaBeeCorrect answer
Inspiring
Mar 11, 2021 4:24 PM UTC

Please contact customer care, https://helpx.adobe.com/es/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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