Skip to main content
3
3f3_�etinkaya0579
Participant
January 3, 2025
Answered

Ödeme sorunları

  • January 3, 2025
  • 3 replies
  • 324 views

Adobe kartında yeterli miktarda para bulunamadığı için ödemeyi kesemedi ben bizzat gidip adamın sitesinden ödeme yapmaya çalışacaktım ama kartımda bloke olduğunu öğrendim Adobe yeterli miktarda para olmadığı için kartımı bloke koymuş büyük konulmuş karttan ödemeyi yaptım banka hesap hareketlerime girdiğimde ödemenin kesilmiş olduğunu gördüm ama para Hala da aynıydı bankamı aradım bu durum hakkında konuştum bana bizle alakalı bir sıkıntı olmadığını karşı tarafın muhasebesinin onaylaması gerektiğini söyledi bana yardımcı olabilir misiniz şimdi bloke ne zaman kalkar ve para ne zaman karşı tarafa ulaşır

Correct answer Abambo

I don't really understand what you are talking about, except that it looks like you were experiencing payement issues. And for this, you will need to contact Adobe customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare
For support on Intagram: https://www.instagram.com/adobecustomercare/

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

3 replies

C
coffeeman_L
Inspiring
January 7, 2025

Dostum, yukarıda Abambo'nun da söylediği gibi yazdığından hiçbir şey anlaşılmıyor. Tane tane, detaylar vererek, açıklayıcı bir şekilde, imla kuralları ve noktalama işaretlerine dikkat ederek sorununu yaz ki, sana çözüm yolu gösterebilsinler.

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
January 3, 2025

@3f3_�etinkaya0579 also don't forget there is another charge called taxes. So, you may have the right amount to cover the cost the plan or application, but there will be another tax on top of that. Also, the prices will be in USD (I live in Canada, and when I bought Adobe, the credit card company charged my credit card in US exchange rates (whatever the market rate is). So, if the credit card doesn't have enough funds to cover the exchange rate or taxes, the payment can't go through

m
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
January 3, 2025

I don't really understand what you are talking about, except that it looks like you were experiencing payement issues. And for this, you will need to contact Adobe customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare
For support on Intagram: https://www.instagram.com/adobecustomercare/

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices