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Participant
February 9, 2023
Question

OMG... accidentally hit enter

  • February 9, 2023
  • 1 reply
  • 119 views

I did not want this asset licensed I was going to click out and unfortunatly hit the wrong key. Please refund the credits it took... here is the asset #432936891

Please make it a little harder to buy the assets.   

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1 reply

Abambo
Community Expert
Community Expert
February 9, 2023
quote

 

Please make it a little harder to buy the assets.   


By @faythh25013925

What do you want? You got asked it you want to licence the item, and you answered “YES”. That is “a little harder” than standard licences.

 

There is no possibility to unlicence, but you may contact Adobe customer care and plead your case. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer