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Participant
January 12, 2022
Answered

Only jpeg for phone?

  • January 12, 2022
  • 1 reply
  • 163 views

I'm sure that plenty of you know that only jpeg files can be downloaded to a phone. I don't understand why this is? I do all of my work on my phone. It is a cumbersome process to save to an old computer that I never use only to transfer the file to my phone. In the same vein, if a pic has multiple formats available the phone will not download the jpeg file. 

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Correct answer WendellaBee

If you save the file to a Creative Cloud library it will be accessible within Adobe Creative Cloud apps, but yes for a direct download only JPEG files can be downloaded to the phone,. I'll forward your request to our product management team.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
January 12, 2022

If you save the file to a Creative Cloud library it will be accessible within Adobe Creative Cloud apps, but yes for a direct download only JPEG files can be downloaded to the phone,. I'll forward your request to our product management team.