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Participant
June 19, 2025
Question

Overcharge Cancelation Fees

  • June 19, 2025
  • 2 replies
  • 106 views

Hello, everyone, I’m trying to cancel my subscription before it renews for a new year, my due date is June 26. I’m reaching out a week in advance, but Adobe is asking for a 300 € cancellation fee. Seriously??

Thank you in advance for your quick reply.

2 replies

Abambo
Community Expert
Community Expert
June 20, 2025

The early cancellation fee is half of the remaining due, so it appears that you are past your renewal, at that amount.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
June 19, 2025

There should be no cancellation fees if you are canceling in the final month of your subscription. Go to this page and locate the chat box near the bottom right corner. Type "agent" in the box to reach a real, live person.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer