Skip to main content
niinap58883091
Participant
Nov 1, 2018 10:08 AM UTC
Answered

Payed the license, but cant download images

Hi,

I made order, 10 images/month but when I try to download images there comes pop up where reads "Your team has no licenses for this image. Choose an option below:"

-Niina

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Nov 1, 2018 10:45 AM UTC

    Hi Niina

    You have signed up for an individual Stock subscription, so need to select your Personal account rather than the team account on the Stock page (top right).

    Thanks

    Bev

    1 reply

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Nov 1, 2018 10:45 AM UTC

    Hi Niina

    You have signed up for an individual Stock subscription, so need to select your Personal account rather than the team account on the Stock page (top right).

    Thanks

    Bev

    Translate