Answered
payment cancellation, no access to email
- Hello, about 2 years ago I set up an Adobe stock account. he charges me 36.9e every month. I don't use it and I don't have access to the old email. how can i cancel my subscription? Regards
AbamboCorrect answer
Community Expert
February 20, 2023
You need first to get access to your account. For this, you need to contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.
For support via Twitter:
https://twitter.com/AdobeCare
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
ABAMBO | Hard- and Software Engineer | Photographer
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