I've just finished my one-month free subscription for Stock. I want to delete the subscription but I think it's too late... Do I have to pay the next month? If needed, I'll do it... But I don't know why, I've changed two different payment methods (PayPal and credit card) but all the time the payment is refused... Please cancel my subscription!
Hi Arianna,
Sorry to hear that.
I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 28 Oct 2018. The first month was a free trial, after which you have been charged from the second month(November 2018) through Paypal.
You can now self-cancel your plan Cancel your Adobe Stock membership by following the steps as mentioned in the help document.
You may also contact our support team Support FAQ: How can I contact Adobe for support? for the cancellation and refund related issues.
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices