Phone verification error for Bangladesh (+880) - "An error occurred"

Question

Hi Adobe Staff,I am trying to complete my Adobe Stock Contributor account setup, but I cannot complete the mandatory phone verification step. Every time I enter my Bangladesh (+880) phone number (+880*** moderator deleted private data ***), it shows: "An error occurred while performing this action. Please try again later."I have tried:- Clearing browser cache and cookies- Using multiple browsers (Chrome, Firefox)- Entering number with and without country code/leading zerosIt seems to be an SMS gateway/backend issue for Bangladesh (+880) numbers. Since I do not have a paid subscription, the support bot does not connect me to a live agent. Could an Adobe Staff member please assist in resolving or manually adding the phone number for my account?*** moderator deleted private data ***

Nancy OShea · Accepted Answer

Due to trade restrictions Adobe doesn’t do direct business with Bangladesh.. Product users must go through regional resellers who are authorized to do business with Bangladesh. And local telecom providers block receipt of verification codes sent from international servers.

There is nothing anyone can do while these geo-restrictions remain in place. Sorry.

You might try applying to other microstock services that do business with Bangladesh.

Good luck.

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