photos chosen are deleted

OK, thank you for your answer and for your explanation, Sheena!

Only your telephone support in Germany is not very powerful, I waited 0,5 h and then the line closed.

I paid now for 2 months and did not decide to buy the right photos. Would you allow me to buy me this month more than 10 photos? That would be a great help and I would appreciate that!

I am so happy that I could save the photos in another way: Before I sent the photo proposals to my advertising agency and so I had a copy of them as email attachments!

I will buy in the future even more and will recommend you.

Regards,

Bernd

grossmann training

„für Techniker im Kundenkontakt"

Geranienstr. 6

74336 Brackenheim

Fon +49-7135-15764

Fax +49-7135-15906

info@g-tr.de

www.g-tr.de

Am 16.02.2018 um 15:25 schrieb Sheena Kaul <forums_noreply@adobe.com>:

photos chosen are deleted

created by Sheena Kaul <https://forums.adobe.com/people/Sheena+Kaul> in Adobe Stock - View the full discussion <https://forums.adobe.com/message/10183185#10183185>

Hi Bernd,

That's strange! There is no such automation done by Adobe and also because you're locally saving the files on your machine, Adobe will not have the permission or mechanism to delete them from your local drive.

Additionally, since you've already licensed the image from Stock website, you have save it again on your machine or you may even sync it to the Creative Cloud libraries.

Feel free to update the thread in case any issues.

Regards,

Sheena

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