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S
Stewart Sutters
Participating Frequently
April 8, 2019
Answered

Photos not syncing to libraries from website now

  • April 8, 2019
  • 1 reply
  • 836 views

Hi.. Have Adobe Stock change how you save the image to your libraries now? I used to be able to add images when searching from the website if I was logged into my account. Now, you only seem to have the option to buy, download and find similar. The only way I can save now into my library is to search when in app, say photoshop. However, you only get a limited amount of photos in the results, with the option to view more online. You then loose the option to download to your library. Seems a massive step backwards in terms of managing the workflow of CC libraries and Adobe Stock...

Thank you if anyone can shed some light on this..

Regards

Stewart

This topic has been closed for replies.
Correct answer WendellaBee

Hi S. S.,

There is a new UI being tested on the Adobe Stock website. When you license an image or asset the file will download. To save the asset to a library you can use the heart icon and save the preview to the library or after licensing the asset you can use the heart icon to save the file to the library.

We have received other feedback that this isn't desirable behavior and our product management team is reviewing this feedback.

EBQ

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
April 9, 2019

Hi S. S.,

There is a new UI being tested on the Adobe Stock website. When you license an image or asset the file will download. To save the asset to a library you can use the heart icon and save the preview to the library or after licensing the asset you can use the heart icon to save the file to the library.

We have received other feedback that this isn't desirable behavior and our product management team is reviewing this feedback.

EBQ

S
Stewart SuttersAuthor
Participating Frequently
April 10, 2019

Hi EBQ... thank you for the reply.. Im not too sure the heart icon is right for saving to your library.. It worked perfect before. Thank you for the reply.. much appreciated..

Regards

Stewart

shambhavikadam
Adobe Employee
shambhavikadam
Adobe Employee
April 10, 2019

Hi Stewart,

I'm a Product Manager for the Stock team and EvilBugQueen1​ passed me your feedback about the new UI we're testing. I sent you a DM -- would you be able to take a look at it when you get a chance?

Thanks so much!

Shambhavi

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