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Participant
June 18, 2024
Answered

Plan still shows up after cancellation

  • June 18, 2024
  • 1 reply
  • 229 views

In my account, I cancelled the subscription, but it still shows up when I click pricing in Adobe stock. I contacted support and they said signing in and out again should work. It did not. Is there anything I need to do or will it go away on its own? The main thing I am worried about is getting charged after I cancelled.

 

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Correct answer Abambo

Check https://account.adobe.com/plans. If you see a plan there, click manage and cancel. If not, you don't have a plan, clearing cache and cookies may help. Keep an eye on that.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
June 30, 2024

Check https://account.adobe.com/plans. If you see a plan there, click manage and cancel. If not, you don't have a plan, clearing cache and cookies may help. Keep an eye on that.

ABAMBO | Hard- and Software Engineer | Photographer