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Participant
Jun 30, 2021 10:30 AM UTC
Answered

Please help cancel my Adobe Stock.

I can't find the Adobe Stock plan subscription under My Plan page and cancel it. The video is useless if the plan didn't appear in My Plan paghe. My card was charged and I would like to cancel it asap! 

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    Abambo
    AbamboCorrect answer
    Community Expert
    Jun 30, 2021 5:56 PM UTC

    Self cancel: Cancel your Adobe Stock membership. If you are still in the 14-day window, you will be reimbursed.

     

    If you can't self-cancel, contact Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

    ABAMBO | Hard- and Software Engineer | Photographer

    2 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    Jun 30, 2021 5:56 PM UTC

    Self cancel: Cancel your Adobe Stock membership. If you are still in the 14-day window, you will be reimbursed.

     

    If you can't self-cancel, contact Adobe customer care: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

    (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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    ABAMBO | Hard- and Software Engineer | Photographer
    Lilybiri
    Legend
    Jun 30, 2021 10:35 AM UTC

    You posted this in the wrong forum, has nothing to do with Captivate. I will try to move your question.

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