I just started my membership, and as I thought I was adding images to a lightbox I was in fact licensing and downloading. I did this with two images, using up my allotted 3 for the month. Can you please offer assistance? I won't make this mistake again, however, I must point out that it is not easy to decipher between the options.
Thank you,
Natalie
Files to be removed:
FILE #: 25094192
FILE #: 187132798
Hi Natalie,
I understand your situation here where you've accidentally licensed 2 files out of 3 from the monthly allotment. There is noway to unlicense these files once downloaded but as a goodwill gesture I can add 2 licenses to your account so that you can use them against these downloads.
I also agree to your statement that it isn't easy to decipher the icons on the website but we're working on improvising this experience.
Please see Stock FAQ: How to license an image with Adobe Stock? for more information.
Hope that helps!
Regards,
Sheena
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