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RosieMolly
Participating Frequently
March 25, 2021
Answered

PLEASE HELP! Why is the image preview opening a new browser wIndow?

  • March 25, 2021
  • 2 replies
  • 644 views

Does anyone have any idea why this has suddenly started happening today? I just want to go back to  the way it has always worked in the past, where I click on an image in my search to get a closer look and it enlarges and then collapses back down with all the other previews when I've studied it. Its now opening a new browser window.

 

I have 900 images to source in a couple of weeks and if I have to keep closing the new window each time it's going to slow me down considerably!

 

I'm using latest Firefox browser - 87.0.

 

Thanks so much for any help!

This topic has been closed for replies.
Correct answer Vani_100

Hello RosieMolly

Opening a new browser window is a part of A/B tests we are running. Please clear cache and try it out or use different browser and see if that helps.  

2 replies

V
Community Manager
Vani_100Community ManagerCorrect answer
Community Manager
March 30, 2021

Hello RosieMolly

Opening a new browser window is a part of A/B tests we are running. Please clear cache and try it out or use different browser and see if that helps.  

R
RosieMollyAuthor
Participating Frequently
March 30, 2021

Thanks so much @Vani_100. I had already tried a different browser and the problem was the same. But your suggestion to clear the cache solved the problem. I appreciate your help - thank you for replying.

R
RosieMollyAuthor
Participating Frequently
March 25, 2021

This is for Adobe Stock in case that's not clear!

 

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