Skip to main content
kacperw63368773
Participant
Mar 21, 2019 3:10 PM UTC
Answered

Please unsubscribe my account

i subscribed a 30 days free trial membership of the app Adobe Stock in the Creative Cloud.

After a few days of tests now I want to unsubcribe this service but i dont found this button. Today i checked my e-mail and i have to pay but i dont use this 10 photography. please unsubscribe me !

      Beverley Gray
      Beverley GrayCorrect answer
      Inspiring
      Mar 22, 2019 1:54 PM UTC

      Your plan has been cancelled.

      Kind regards

      Beverley

      View reply

      4 replies

      Beverley Gray
      Beverley GrayCorrect answer
      Inspiring
      Mar 22, 2019 1:54 PM UTC

      Your plan has been cancelled.

      Kind regards

      Beverley

      Translate
      kacperw63368773Author
      Participant
      Mar 22, 2019 1:50 PM UTC

      I can not cancel this plan can you close this  plan for me? admin

      Translate
      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      Mar 21, 2019 10:38 PM UTC

      There is no difference using or not using the 10 assets. You have 30 days free then starts the first month to pay. You then have 14 days to cancel and you will get a refund.

      You can only cancel when there is no payement issue.

      In case you have trouble to cancel, contact customer service.

      Translate
      ABAMBO | Hard- and Software Engineer | Photographer
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices