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olesjad5313223
olesjad5313223
Participant
December 28, 2018
Answered

Pls cancell my subscription

  • December 28, 2018
  • 2 replies
  • 376 views

Please cancell my subscription. Cant find anywhere cancellation button. I allready visited My Plans - no button!

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Olesja,

    Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

    I have checked your account details and noticed that you have signed up for Adobe Stock 10 images per month(one-year) plan on 27 Nov 2018. The subscription has been suspended due to payment issues and that is the reason you are unable to self-cancel your subscription.

    Please check your private message for more details.

    Regards,

    Twarita

    2 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    December 28, 2018

    Hi Olesja,

    Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

    I have checked your account details and noticed that you have signed up for Adobe Stock 10 images per month(one-year) plan on 27 Nov 2018. The subscription has been suspended due to payment issues and that is the reason you are unable to self-cancel your subscription.

    Please check your private message for more details.

    Regards,

    Twarita

    M
    mariuszk51870389
    Participant
    December 28, 2018

    I Have the same problem. Adobe offer me 10 free images from adobe stock - I use this option. During this, there is a big information than they don't take any money from me...and what happen? Of course after month they open me a yearly subsription plan and take money from my account without my permission!

    Because of such non-ethical practices, I will never use their pictures stock!

    twaritar3263062
    twaritar3263062
    Participating Frequently
    December 28, 2018

    Hi Mariusz,

    I've responded to the thread: Request for the return of unlawfully collected funds

    Regards,

    Twarita

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