Points lost from Folotia

Forum|Forum|3 years ago
October 31, 2022
2 replies
188 views

Hello, I noticed that I no longer have the points that we have transferred from Fotoli. For what reason have they been lost? I spoke to tech support and he offered me to post here. I would like to add that at this point I am not paying for the plan.

This topic has been closed for replies.

Correct answer WendellaBee

Quota transferred from Fotolia expired after one year.

WendellaBeeCorrect answer

Adobe Employee

Quota transferred from Fotolia expired after one year.

Jill_C

Community Expert

Did you at one time sync your Fotolia account with your Adobe Stock account? If you did that and have since cancelled your Adobe Stock subscription, you would have lost all unused licenses.
https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded