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defaultje82tyv8grao
Participant
November 25, 2022
Answered

Poor Image Quality - I want to return the image

Some weird shades in the image 302881448. Couldn't properly see it in the preview with watermarks. Can't use it for my purpose. Please return it. Thanks.

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Contributor1Correct answer
Community Manager
November 28, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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5 replies

Community Manager
Contributor1Community ManagerCorrect answer
Community Manager
November 28, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    November 26, 2022

    Let's get @Contributor1 to chime in (after the weekend break) and check this.

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    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    November 25, 2022

    You'll need to contact Adobe directly. This forum is primarily visited by Adobe customers, not employees.

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    Jill C., Forum Volunteer
    defaultje82tyv8graoAuthor
    Participant
    November 25, 2022

    How do I reach them? Couldn't find any contact details.

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    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    November 26, 2022

    Use the chat icon in the lower right corner on this page:

     

    https://helpx.adobe.com/contact.html

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    Jill C., Forum Volunteer
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