Poor image quality with compression artefacts 526000925

Question

I've purchased some points just to get image 526000925 and once I licensed it and downloaded it turned out it's very poor quality with lots of compression artefacts, unusable as printed in larger format. This are just few examples below:

But the whole image suffers from high JPEG compression, you can see some random dithering or whatever and then also see transition from different "compression" sections/squares (don't know what's the correct name for it, but it's typical for poor jpegs).

I would like to get this refunded and reported to the author.

I would also like to understand how come 1. There's no button when viewing the purchased images to report a problem with it (like, seriously?!) 2. Why do I have to post to community forum a problem with an image and not chat or email customer support (again, seriously?!).

Contributor1 · Accepted Answer

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

Abambo · Answer

You are here at the right place to report assets of minor quality. I strongly suspect these assets to be AI generated and as such they should be designated as such. The image checking also did fail on theses, as the artefacts are quite visible.

This is for @Contributor1 to confirm and to send the asset for scrutinity to the respective team at Adobe.

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