Poor quality, and suspected security camera screenshot image downloaded

Forum|Forum|4 years ago
October 25, 2021
2 replies
411 views

This image is really poor after viewing the purchased version. Looks like a security camera screen grab, with faces blurred out - not usable. Should have credit refunded.

This topic has been closed for replies.

C

Contributor1

Community Manager

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

T

Test Screen Name

Legend

Blurred faces are a normal part of the preparation of images with people in - to avoid having to get hundreds of model releases. I don't know if that's the only issue though. You probably should contact Customer Service.

Abambo

Community Expert

Blurred faces are a normal part of the preparation of images with people in - to avoid having to get hundreds of model releases.

By @Test Screen Name

On Adobe stock as a contributor, you need to have model releases. If you blur faces, that's a technical issue.

It may well be, however, that this asset is an older pre-Adobe submission. @Contributor1 can help us out.

ABAMBO | Hard- and Software Engineer | Photographer

M

mikeysteamAuthor

Participant

Thank you for your reply.

Model releases are not typically required for 'public space' images, or no one would be able to take a photo with their smartphones outside their homes.

This picture does seem to be security footage, whereby it's origin is suspect to say the least.

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