Poor quality, and suspected security camera screenshot image downloaded

Forum|Forum|4 years ago
October 25, 2021
2 replies
417 views

This image is really poor after viewing the purchased version. Looks like a security camera screen grab, with faces blurred out - not usable. Should have credit refunded.

This topic has been closed for replies.

C

Contributor1

Community Manager

Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

T

Test Screen Name

Legend

Blurred faces are a normal part of the preparation of images with people in - to avoid having to get hundreds of model releases. I don't know if that's the only issue though. You probably should contact Customer Service.

Abambo

Community Expert

Blurred faces are a normal part of the preparation of images with people in - to avoid having to get hundreds of model releases.

By @Test Screen Name

On Adobe stock as a contributor, you need to have model releases. If you blur faces, that's a technical issue.

It may well be, however, that this asset is an older pre-Adobe submission. @Contributor1 can help us out.

ABAMBO | Hard- and Software Engineer | Photographer

M

mikeysteamAuthor

Participant

Thank you for your reply.

Model releases are not typically required for 'public space' images, or no one would be able to take a photo with their smartphones outside their homes.

This picture does seem to be security footage, whereby it's origin is suspect to say the least.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded