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Duy Anh283058327clp
Participating Frequently
February 9, 2023
Answered

Poor quality image AdobeStock_510755952

Hi, I've downloaded the AI file and opened in Photoshop, but no matter how high I set the dpi, the quality is very low. Can you fix this?

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Abambo
AbamboCorrect answer
Community Expert
February 9, 2023

Did you download the AI file or the JPEG file? If you downloaded the AI file, it is best to open the asset in Adobe Illustrator. If you downloaded the JPEG file, you will have got a high resolution, high-quality pixel file.

 

FYI: The dpi value has nothing to do with the quality of an asset.

 

If you need further help, please update this thread.

 

ABAMBO | Hard- and Software Engineer | Photographer
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4 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
February 9, 2023

Did you download the AI file or the JPEG file? If you downloaded the AI file, it is best to open the asset in Adobe Illustrator. If you downloaded the JPEG file, you will have got a high resolution, high-quality pixel file.

 

FYI: The dpi value has nothing to do with the quality of an asset.

 

If you need further help, please update this thread.

 

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ABAMBO | Hard- and Software Engineer | Photographer
    Duy Anh283058327clpAuthor
    Participating Frequently
    February 9, 2023

    I downloaded the AI file. I didn't download the JPEG file. If I download the JPEG file, will I lose another credit? Sorry, I'm new to Adobe Stock.

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 10, 2023

    No, you can redownload as often as you want.

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    ABAMBO | Hard- and Software Engineer | Photographer
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