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Participant
September 20, 2025
Question

Prevent Auto-Renewal of Adobe Stock Annual (paid monthly) Plan

  • September 20, 2025
  • 1 reply
  • 63 views

I find it utterly unacceptable that I cannot simply end my annual/paid-monthly Adobe Stock plan without being trapped by their auto-renewal scheme. My subscription ends in two days, yet Adobe demands a $200 plus penalty just to cancel. The only “option” they give me is to roll into another year-long contract?!!!! It is unlawful-then I'd have to remember to cancel within 14 days or be stuck all over again?


This subscription catch-22 is illegal. It's outrageous that a company can entrap customers with auto-renewing contracts, bury massive cancellation fees in fine print, and make the exit process needlessly convoluted-especially when a user is at the natural end of their term or not even using the service anymore.

Good luck, Adobe, trying to charge that Visa card. It's already defunded.

1 reply

Abambo
Community Expert
Community Expert
September 22, 2025

Contact Adobe customer care. There may be a technical glitch.

ABAMBO | Hard- and Software Engineer | Photographer