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Todd_Morgan
Legend
October 15, 2018
Answered

Preview larger image please

  • October 15, 2018
  • 1 reply
  • 2507 views

It would be nice, like on iStock, if you can view the vector preview in higher res. This will help with buying images that end up not working because the detail was either wrong or not clean enough, so having a way to preview zoom or view in full at higher res!?!?! Look at iStock, they do it right.

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    143177148 Stairs


    Hi Todd,

    I checked your account details and it seems that you'd contacted support with the same issue and the agent had added 2 licenses to your account.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Legend
    October 15, 2018

    Hi Todd,

    Unfortunately we don't have this functionality on Adobe Stock at the moment.

    But thanks for the feedback. I'll definitely let the product team know about it.

    Regards,

    Sheena

    Todd_Morgan
    Legend
    October 17, 2018

    I bought a vector, and because there is no zoom on the preview images, the vector turned out not being as fine a line drawing as I had hoped and I can't use it. This has happened on a few vectors already, where I have purchased and then once opened and enlargened, were not up to par. I have already posted about this issue of not being able to zoom into stock pics, like you can with iStock. I really hope you add this feature ASAP before I decide to quit Adobe Stock and move back to iStock.

    So, how can I "return" this, and the other, images for a credit back into my account???????????????????

    Thanks!

    Sheena Kaul
    Legend
    October 17, 2018

    Please confirm me the file ID of the vector images that you're having troubles with so that we can check the same at our end and help you further.