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michelleb68325262
Participant
November 17, 2022
Question

Preview vs Licensed

  • November 17, 2022
  • 2 replies
  • 302 views

Why do the previews look so much redder than the licensed?  I liked the preview I'd found but when I download the licensed version it doesn't have the red that the preview did.

This topic has been closed for replies.

2 replies

Henrik Heigl
Community Expert
Henrik HeiglCommunity Expert
Community Expert
November 25, 2022

Hi,

 

it also can be that the Preview Versions are a bit more processed then the Original Files in the better Quality. As mentioned please let us know which One you have so that we can check further. Hope that helps.

 

 

regards,Henrik
WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
November 29, 2022

This isn't usually the case. The preview should be an accurate example of the licensed asset. If this is not the case then it should be reported.

    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    November 17, 2022

    It could be specific to the asset, there may be an issue with it. Can you share the asset ID here please?

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