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Problem with inovice in Poland

I bought 5 pictures and I paid 49,14 Euro. But in invoice I have only Net amount 39,14 Euro without VAT.

My accountant told me that I should have 49,14 Euro in invoice.

Do you have similar problem? What should I do?

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Sheena KaulCorrect answer

Legend

Thank you. Consultant told me:

At present we are not able to provide you the amended invoice.

As your subscription in cancelled status

I can understand but as your subscription was in cancelled status this is the reason I was not able to help u further

The invoice is now available in your account.

Also, I've emailed you the same.

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Adobe consultant solved my problem! Thank you!

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I asked consultant in chat. Stil I have net amount 39,14

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Community Expert

what assets did you buy and how?

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ABAMBO | Hard- and Software Engineer | Photographer

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5 pictures, i paid by credit card

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Community Expert

The invoice should be what you paid for minus banking fees and conversion fees.

Contact Customer Care after having checked what fees your bank took...

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ABAMBO | Hard- and Software Engineer | Photographer

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In Polish law finance should by full amount 49,14 Euro.

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