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giovannim84310222
Participant
Feb 1, 2019 7:49 AM UTC
Answered

problem with stock

hello, i want use trial period of adobe stock, but i have some problems. Can you help me? this is message

"There is a problem with your payment. Please try again later or contact Adobe tech support."

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    Abambo
    AbamboCorrect answer
    Community Expert
    Feb 1, 2019 12:28 PM UTC

    Well the message says what to do. I suppose you tried later? Did you also try with a different browser?

    And what may also help is clearing cache and cookies.

    If that does not work out, you need to use this: Contact Customer Care

    ABAMBO | Hard- and Software Engineer | Photographer

    1 reply

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    Feb 1, 2019 12:28 PM UTC

    Well the message says what to do. I suppose you tried later? Did you also try with a different browser?

    And what may also help is clearing cache and cookies.

    If that does not work out, you need to use this: Contact Customer Care

    Translate
    ABAMBO | Hard- and Software Engineer | Photographer