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dilettap24018420
Participant
Nov 5, 2018 6:26 PM UTC
Answered

problema nel recesso

Salve quando provo ad annullare l'abbonamento dà errore e di fatto quindi non riesco a recedere dal contratto!

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Beverley Gray
Beverley GrayCorrect answer
Inspiring
Nov 6, 2018 12:24 PM UTC

Hi there

You should be able to manage your subscription now.

Thanks

Bev

3 replies

Participant
Mar 13, 2021 2:04 PM UTC

anche io non riesco a recedere e ad annullare l'abbonamento

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Abambo
Community Expert
Community Expert
Mar 13, 2021 10:41 PM UTC

You can't cancel your subscription if there are currently payment problems with your card. Solve that and the cancel option will appear or contact Adobe Customer Care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

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ABAMBO | Hard- and Software Engineer | Photographer
Beverley Gray
Beverley GrayCorrect answer
Inspiring
Nov 6, 2018 12:24 PM UTC

Hi there

You should be able to manage your subscription now.

Thanks

Bev

Translate