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dilettap24018420
Participant
November 5, 2018
Answered

problema nel recesso

  • November 5, 2018
  • 2 replies
  • 516 views

Salve quando provo ad annullare l'abbonamento dà errore e di fatto quindi non riesco a recedere dal contratto!

This topic has been closed for replies.
Correct answer Beverley Gray

Hi there

You should be able to manage your subscription now.

Thanks

Bev

2 replies

Participant
March 13, 2021

anche io non riesco a recedere e ad annullare l'abbonamento

Abambo
Community Expert
Community Expert
March 13, 2021

You can't cancel your subscription if there are currently payment problems with your card. Solve that and the cancel option will appear or contact Adobe Customer Care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer
Beverley Gray
Beverley GrayCorrect answer
Inspiring
November 6, 2018

Hi there

You should be able to manage your subscription now.

Thanks

Bev