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Participant
September 20, 2023
Question

Problems buying a single Stock image.

  • September 20, 2023
  • 2 replies
  • 139 views

I am personally trying to buy a single image from Stock, not through my company which pays for the license I use. I have spoken with support specialists in India three times now, and no one can help me. I asked to please be connected to someone in the United States who could better understand what I was asking for, and I got hung up on. What should I do?

 

I was also asked to provide my complete billing information on one of those phone conversations to "look up" what it would cost. I only gave them my state name and that I live in the USA. I was quoted $50 USD. That seems a bit sketchy. What should I do about that?

 

And my inital problem... Does anyone know how I can personally buy a single Adobe Stock image?

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2 replies

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
September 20, 2023

Only premium and videos content is available as an on demand purchase. We do offer free content https://stock.adobe.com/free. Your best bet would be to opt for a trial offer as suggested by Abambo.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 20, 2023

I suppose that you are on a teams account using your company e-mail?

 

What I would suggest is to create a private Adobe ID with a private e-mail address. You take the 30-days-10-assets free test subscription and you licence your asset. You can cancel that anytime during your 30 days, but be sure to cancel.

ABAMBO | Hard- and Software Engineer | Photographer
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