Product problem

Question

Hi, I bought the one year CC products with the student plan. I know I graduated from the college however, the plan have to finish on January 20th, 2018, because I bought the plan on January 20th, 2017. If it had to finish (or canceled) because I graduate from the college, you guys have to return the money back. I payed $406 U.S dollar for one year plan. Why is it canceled? Please return the money back you guys have to give me a permit to access until January 20th, 2018. Thank you.

Beverley Gray · Accepted Answer

The subscription is cancelled meaning it won't renew next year. However, as you have a paid up front plan you continue to have access to use your subscription until the end of the contract period.

Thanks

Bev

Beverley Gray · Answer

Hi thereYour subscription is currently active and can be used until 20 Jan 2018. ThanksBev

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