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defaultqh6hv26gqsj3
Participant
Jun 23, 2021 8:58 PM UTC
Question

Proof of license

I purchased hundreds of images on the Dollar Photo Club website which was acquired by Adobe in 2015 or so, and shut down shortly thereafter. I had downloaded the list of downloads to serve a proof of licencing but suffered a hard disk crash recently and lost that list.

I assume that Adobe is responsible for Dollar Photo Club's obligations towards its clients since it acquired it before deciding to shut it down. I kept all my receipts which refer to the various transactions on the Dollar Photo Club website. The total amounts to several hundred dollars.

My question is: Can Adobe help me retrieve the list of downloads I made on Dollar Photo Club?

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2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
Jun 30, 2021 10:28 AM UTC
@defaultqh6hv26gqsj3 wrote:

 I had downloaded the list of downloads to serve a proof of licencing but suffered a hard disk crash recently and lost that list.

You again learned the hard way the need for back-ups.

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ABAMBO | Hard- and Software Engineer | Photographer
WendellaBee
WendellaBee
Inspiring
Jun 29, 2021 5:29 PM UTC

Unfortunately with Dollar Photo Club being shutdown this information is no longer available.

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