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lindamosky
lindamosky
Inspiring
January 21, 2019
Answered

Purchased file isn't AI/EPS.

  • January 21, 2019
  • 3 replies
  • 388 views

I purchased 146064361 and it is an embedded image instead of an Illustrator file. I can't use it. How do I get the image credited back?

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Please Contact Customer Care for more help!

    3 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    March 29, 2019

    Please Contact Customer Care for more help!

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 22, 2019

    I'm sorry, but the document is a great Illustrator file. I opened in Illustrator and I could not find a hint of an embedded picture. And it's even layered as required.

    What tool do you use to open the file?

    ABAMBO | Hard- and Software Engineer | Photographer
    lindamosky
    lindamoskyAuthor
    Inspiring
    January 22, 2019

    Also, is there a way to see if the seller's other work suffers from the same problem?

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