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Joy.W.2024
Participant
August 22, 2024
Question

Purchased Wrong Items

Hi,

 

I've puchased the wrong items with my Credits.

 

I'm new to using Adobe Creative Cloud Suite and thought I was purching items for InDesign however realised that I've purchased designs for Illustrator. How do I return those packs and get my credits back?

Help! - Thanks

 

Joyanna 

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1 reply

Liza5C0C
Participating Frequently
August 22, 2024

Hello @Joy.W.2024 , could you please provide more information? I can see that on 08/22 you initially purchased Adobe Stock 10 trial plan, and then canceled the plan. On the same day, you repurchased a 10-plan again. Would you like to cancel it as well? 

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