parunar35994508

Participant

Question

Purchasing issues

Forum|Forum|4 years ago
September 10, 2021
2 replies
204 views

I am trying to get a few issues resolved with Adobestock. I have an acct handler but his phone is constantly on voicemail and the number on the website doesn't lead anywhere. Based in the UK is there a number I can call or contacy to get some issues ironed out? It seems Adobestock are uncontactable at the moment. Has anyone else had any issues?

Account management

This topic has been closed for replies.

Adobe Employee

Hi @parunar35994508,

I see that you are a business customer and that you have credits under your enterprise account. Let me see if I can find someone to assist you.

Adobe Employee

My mistake the enterprise contract expired in 2020. You will need to reach out to customer care as mentioned above.

Community Expert

Community Expert

Adobe stock works fine currently.

If you need to contact Adobe support: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer