Skip to main content
lourdes@agencyguerra.com
Participant
Aug 8, 2017 2:05 PM UTC
Answered

Re: Accidental download of Stock Image

Hello Sheena, This also happened to me. I accidentally licensed an image by double clicking on it and would like that credit back. Can you please help? It is even a bad image I can't use for anything. The image number is: AdobeStock_136183080

thanks,

Lourdes

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Aug 8, 2017 2:35 PM UTC

    Branching into a new discussion

    Hi Lourdes,

    I apologize as there is no way to unlicense the image but I have added 1 credit to your account so that you can use a different image instead.

    Hope that helps!

    Regards,

    Sheena

    View reply

    3 replies

    crowwolff
    Participant
    Nov 4, 2019 10:55 PM UTC

    I did the same thing, it's very tricky when you preview in the bridge when I applying purchase,  It was an image above what I wanted. I ended up with an image I did not want.

     

    Translate
    WendellaBee
    WendellaBee
    Inspiring
    Nov 4, 2019 11:40 PM UTC

    Hi C.,

    Please provide the asset ID number of the image you accidentally licensed.

     

    EBQ

    Translate
      Sheena Kaul
      Sheena KaulCorrect answer
      Legend
      Aug 8, 2017 2:35 PM UTC

      Branching into a new discussion

      Hi Lourdes,

      I apologize as there is no way to unlicense the image but I have added 1 credit to your account so that you can use a different image instead.

      Hope that helps!

      Regards,

      Sheena

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices