Answered
Re: Accidental purchase of Adobe Stock
I also have this problem. Was certain I cancelled the subscription but now I’m being charged. Can’t find how to contact Adobe.
twaritar3263062Correct answer
Participating Frequently
Jun 13, 2018 9:23 PM UTC
Branching to a new discussion,
Hi Vanessa,
Sorry to hear that.
I just checked your account and noticed that your Adobe Stock subscription is still active. Please follow the steps in the help document below to cancel your subscription: Cancel your Adobe Stock membership
You may also contact our support team Support FAQ: How can I contact Adobe for support? for cancellation and refund related requests.
In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Kindly go through Legal subscription terms | Adobe as well.
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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