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deborahv77301971
deborahv77301971
Participant
January 7, 2018
Answered

Re: Accidentally licensed a photo I don't want

  • January 7, 2018
  • 1 reply
  • 218 views

I, too, am having this problem.  49840798 was accidentally licensed when I was trying to facetime with my sister to try and show her how your stock page works.  Ugh.  I don't that sunset picture. 

Sunset panorama

By Olga Khoroshunova

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Branching into a new discussion

    Hi Deborah,

    I apologize for the trouble that you've faced.

    I checked your account and see that the image# 49840798 was licensed but unfortunately there is noway to undo that action so therefore I've added 1 credit to your account.

    I hope that helps!

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    January 9, 2018

    Branching into a new discussion

    Hi Deborah,

    I apologize for the trouble that you've faced.

    I checked your account and see that the image# 49840798 was licensed but unfortunately there is noway to undo that action so therefore I've added 1 credit to your account.

    I hope that helps!

    Regards,

    Sheena

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