Skip to main content
maksimik
Participant
Mar 12, 2019 6:02 PM UTC
Answered

Re: Accidentally Licensed Photos

Twarita, I have found a similar problem in my account. I am in a trial Adobe Stock and added some images to my library but hit the wrong button and now they are licensed, but I only wanted to preview the use before licensing.

The images to remove:

FILE #: 158231182

FILE #: 85736970

FILE #: 117784719

FILE #: 57197518

I hope you can still help with this!.

Many thanks,

Max

    This topic is closed to new replies. Start a new post to keep the conversation going.
    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Mar 12, 2019 6:47 PM UTC

    Branching to a new discussion,

    Hi Max,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed four Adobe Stock files, I have added 4 image licenses to your account so that you can use them against different images.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    5 replies

    Participant
    May 1, 2020 11:35 PM UTC

    Hi, I accidentaly clicked on a license image button, tried to cancel the download but it was impossible. Was looking for a way to solve this issue and found this conversation, could you please help me with this?, thank you.

    Translate
    WendellaBee
    Inspiring
    May 2, 2020 12:32 AM UTC

    Please wait for a reply on the other thread you responded to. https://community.adobe.com/t5/stock/how-to-unlicense-adobe-stock-image/m-p/11098358?page=1#M50674 Locking this thread.

    EBQ

    Translate
    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Mar 12, 2019 6:47 PM UTC

    Branching to a new discussion,

    Hi Max,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed four Adobe Stock files, I have added 4 image licenses to your account so that you can use them against different images.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    Translate
    maksimik
    maksimikAuthor
    Participant
    Mar 12, 2019 6:51 PM UTC

    Thank You!!

    Translate
    twaritar3263062
    Participating Frequently
    Mar 12, 2019 7:01 PM UTC

    You are welcome!

    Translate