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maksimik
maksimik
Participant
March 12, 2019
Answered

Re: Accidentally Licensed Photos

  • March 12, 2019
  • 2 replies
  • 662 views

Twarita, I have found a similar problem in my account. I am in a trial Adobe Stock and added some images to my library but hit the wrong button and now they are licensed, but I only wanted to preview the use before licensing.

The images to remove:

FILE #: 158231182

FILE #: 85736970

FILE #: 117784719

FILE #: 57197518

I hope you can still help with this!.

Many thanks,

Max

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Max,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed four Adobe Stock files, I have added 4 image licenses to your account so that you can use them against different images.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    2 replies

    F
    forms@bellsaenz.com
    Participant
    May 1, 2020

    Hi, I accidentaly clicked on a license image button, tried to cancel the download but it was impossible. Was looking for a way to solve this issue and found this conversation, could you please help me with this?, thank you.

    WendellaBee
    Adobe Employee
    WendellaBee
    Adobe Employee
    May 2, 2020

    Please wait for a reply on the other thread you responded to. https://community.adobe.com/t5/stock/how-to-unlicense-adobe-stock-image/m-p/11098358?page=1#M50674 Locking this thread.

    EBQ

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    March 12, 2019

    Branching to a new discussion,

    Hi Max,

    Sorry for the trouble it has caused to you.

    Since you have accidentally licensed four Adobe Stock files, I have added 4 image licenses to your account so that you can use them against different images.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

      maksimik
      maksimikAuthor
      Participant
      March 12, 2019

      Thank You!!

      twaritar3263062
      Community Manager
      twaritar3263062Community Manager
      Community Manager
      March 12, 2019

      You are welcome!

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