Re: Adobe Stock .ai Image with transparent background in photoshop

Forum|Forum|7 years ago
February 2, 2019
2 replies
1141 views

Please help. I just bought 163671349 opened it in Illustrator to remove the blocked background, but there are no layers. The sublayer even says 'image'. Thank you very much!

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Correct answer twaritar3263062

Branching to a new discussion,

Hi Maaike,

Sorry to hear that you are facing issues with an Adobe Stock file.

I have downloaded and opened the file in Illustrator and did not encounter an issue as mentioned above. I can view all the layers associated with the asset as shown in the screenshot below:

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

P

petef86175378

Participant

Having the same issue. I've downloaded several stock images with transparent backgrounds. I try to remove the background layer in AI but there are no transparent layers to remove. See the image below.

C

Contributor1

Community Manager

Please post a File ID of the asset you have an issue with to have it looked into further.

P

petef86175378

Participant

AdobeStock_485193521

twaritar3263062Correct answer

Participating Frequently

Branching to a new discussion,

Hi Maaike,

Sorry to hear that you are facing issues with an Adobe Stock file.

I have downloaded and opened the file in Illustrator and did not encounter an issue as mentioned above. I can view all the layers associated with the asset as shown in the screenshot below:

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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