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Adcoast
Participant
Jun 13, 2018 2:08 PM UTC
Answered

Re: Adobe Stock slow and unresposive

When I click on a stock asset, a completely different assets are loading in the preview window... Completely unusable. We are forced to switch to another company for stock. So disappointing.

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jun 26, 2018 6:29 PM UTC

    Hi Teddy,

    You may also Contact Customer Care for further troubleshooting required.

    Regards,

    Sheena

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    3 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Jun 26, 2018 6:29 PM UTC

    Hi Teddy,

    You may also Contact Customer Care for further troubleshooting required.

    Regards,

    Sheena

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    twaritar3263062
    twaritar3263062
    Participating Frequently
    Jun 14, 2018 4:08 PM UTC

    Teddy,

    Can you please try disabling your plug-ins and clearing your browser history, then restart the browser and see if that solves the issue? Please update this thread after you've tried this.

    Regards,

    Twarita

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    twaritar3263062
    twaritar3263062
    Participating Frequently
    Jun 13, 2018 2:27 PM UTC

    Branching to a new discussion,

    Hi Teddy,

    We apologize for the inconvenience caused to you. Can you please share the file ID which you are referring to or please mention the specific keyword which you are searching on the Stock Website so that we can look into it and can assist you further?

    Regards,

    Twarita

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