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Adcoast
Participant
June 13, 2018
Answered

Re: Adobe Stock slow and unresposive

  • June 13, 2018
  • 3 replies
  • 407 views

When I click on a stock asset, a completely different assets are loading in the preview window... Completely unusable. We are forced to switch to another company for stock. So disappointing.

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Teddy,

    You may also Contact Customer Care for further troubleshooting required.

    Regards,

    Sheena

    3 replies

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    June 26, 2018

    Hi Teddy,

    You may also Contact Customer Care for further troubleshooting required.

    Regards,

    Sheena

    twaritar3263062
    twaritar3263062
    Participating Frequently
    June 14, 2018

    Teddy,

    Can you please try disabling your plug-ins and clearing your browser history, then restart the browser and see if that solves the issue? Please update this thread after you've tried this.

    Regards,

    Twarita

    twaritar3263062
    twaritar3263062
    Participating Frequently
    June 13, 2018

    Branching to a new discussion,

    Hi Teddy,

    We apologize for the inconvenience caused to you. Can you please share the file ID which you are referring to or please mention the specific keyword which you are searching on the Stock Website so that we can look into it and can assist you further?

    Regards,

    Twarita

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