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seand97957786
Participant
November 27, 2018
Answered

Re: Adobe Stock vector image quality problem

  • November 27, 2018
  • 2 replies
  • 185 views

I just encountered a similar issue. Searched vector image, downloaded (image: 207186542) and come to find out the entire image is not vector. This is a problem because my client has approved and I'm planning on using the image at a large size. Raster part of image is pixelated. When I search vector I expect the ENTIRE image to be vector. Is this not the case?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Sean,

    We've checked the file at our end and can confirm that the net and football ball(of the file) are raster (and low quality too) so I have added 1 image license to your account so that you can use it against a different image.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    2 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    November 28, 2018

    Sean,

    We've checked the file at our end and can confirm that the net and football ball(of the file) are raster (and low quality too) so I have added 1 image license to your account so that you can use it against a different image.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    twaritar3263062
    twaritar3263062
    Participating Frequently
    November 28, 2018

    Branching to a new discussion,

    Hi Sean,

    Sorry for the trouble it has caused to you.

    Let me get this file checked from the product team. I will update this thread as soon as I hear from them. Appreciate your patience.

    Regards,

    Twarita

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