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seand97957786
Participant
Nov 27, 2018 9:16 PM UTC
Answered

Re: Adobe Stock vector image quality problem

I just encountered a similar issue. Searched vector image, downloaded (image: 207186542) and come to find out the entire image is not vector. This is a problem because my client has approved and I'm planning on using the image at a large size. Raster part of image is pixelated. When I search vector I expect the ENTIRE image to be vector. Is this not the case?

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Nov 28, 2018 11:50 AM UTC

    Sean,

    We've checked the file at our end and can confirm that the net and football ball(of the file) are raster (and low quality too) so I have added 1 image license to your account so that you can use it against a different image.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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    2 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Nov 28, 2018 11:50 AM UTC

    Sean,

    We've checked the file at our end and can confirm that the net and football ball(of the file) are raster (and low quality too) so I have added 1 image license to your account so that you can use it against a different image.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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    twaritar3263062
    twaritar3263062
    Participating Frequently
    Nov 28, 2018 11:18 AM UTC

    Branching to a new discussion,

    Hi Sean,

    Sorry for the trouble it has caused to you.

    Let me get this file checked from the product team. I will update this thread as soon as I hear from them. Appreciate your patience.

    Regards,

    Twarita

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