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carinaa79172759
Participant
September 12, 2018
Answered

Re: Bought wrong image

  • September 12, 2018
  • 1 reply
  • 191 views

Hi Sharon,

I find myself in the same position.  I may have clicked this image by accident as it is close to the image I wanted to buy.  This is the number 199714048.  How can I unlicense it?  I have not downloaded it.

Thanks

Carina

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Branching to a new discussion,

    Hi Carina,

    Sorry to hear that.

    Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    September 12, 2018

    Branching to a new discussion,

    Hi Carina,

    Sorry to hear that.

    Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita