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K
klovera
Participant
September 18, 2017
Answered

Re: Can't cancel Adobe Stock plan!!

  • September 18, 2017
  • 2 replies
  • 398 views

Same situation here. Please cancel my plan also.

Thank you.

    This topic has been closed for replies.
    Correct answer Beverley Gray

    Hi there

    As payment has not been authorized, your plan has been cancelled.

    Thanks

    Bev

    2 replies

    Beverley Gray
    Community Manager
    Beverley GrayCommunity ManagerCorrect answer
    Community Manager
    September 18, 2017

    Hi there

    As payment has not been authorized, your plan has been cancelled.

    Thanks

    Bev

    Simon.S
    Simon.S
    Participant
    September 18, 2017

    Hey,

    unfortunately I am unable to  cancel my plan too.

    I would love you to look into it,

    Thanks,

    Simon

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    September 18, 2017

    Hi Simon,

    Please contact the support through call/chat for the cancellation requests :

    https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelpContact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    You may also refer to the help document below,

    Cancel your Adobe Stock membership

    Please go through Legal subscription terms | Adobe as well.

    Regards,

    Twarita

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity Manager
    Community Manager
    September 18, 2017

    Branching into a new discussion

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