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博樹工15494808
Participant
March 29, 2018
Answered

Re: Can't cancel Adobe Stock plan!!

  • March 29, 2018
  • 1 reply
  • 373 views

Having the same problem here.
Hiroki

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Branching into a new discussion

    Hi Hiroki,

    I understand that you're unable to cancel the Stock subscription plan from your account management portal.

    I did check your account and there seems to be a billing issue with the plan because of which it is in a suspended state and not giving you the option.

    I request you to Contact Customer Care to resolve this issue.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    March 29, 2018

    Branching into a new discussion

    Hi Hiroki,

    I understand that you're unable to cancel the Stock subscription plan from your account management portal.

    I did check your account and there seems to be a billing issue with the plan because of which it is in a suspended state and not giving you the option.

    I request you to Contact Customer Care to resolve this issue.

    Regards,

    Sheena

    A
    Anonymous
    May 23, 2018

    I CAN'T CANCEL MY ACCOUNT. I HAVE BEEN TRYING TO FOR WEEKS AND IT DOESN'T GIVE ME THE OPTION TO CANCEL. THIS IS ACTUALLY INSANE. HOW DO I STOP MY ACCOUNT AND BEING CHARGED MONEY I DON'T HAVE FOR THIS.

    THERE'S NO UK NUMBER OR EMAIL OR LIVE CHAT. WHAT IS HAPPENING HERE!!!!!!

      twaritar3263062
      twaritar3263062
      Participating Frequently
      May 23, 2018

      Hi Sandy,

      Please see the thread: Re: cancelling my subscription for more information.

      Regards

      Twarita

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