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W
Wakimu
Participant
June 24, 2018
Answered

Re: Cancelling Adobe stock membership

  • June 24, 2018
  • 1 reply
  • 255 views

Cancellation has now effected. Nonetheless you have somehow managed to arrange payment through PayPal. Please arrange immediately refund. I find your business methods extraordinary

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Adrian,

    As it is an open forum due to security reasons we won't be able to take the refund requests here. I would request you to contact our support team through the link shared in my above post as they will be able to initiate your refund.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062
    Participating Frequently
    June 25, 2018

    Branching to a new discussion,

    Hi Adrian,

    I see you have an Adobe account under the same ID as with forums.

    I just checked your account details and noticed that currently, the payment status of the Adobe Stock subscription is in a cancelling state. Please reach out to our support team Support FAQ: How can I contact Adobe for support? for refund related requests.

    In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    If you still face troubles, feel free to update this thread.

    Regards,

    Twarita

    W
    WakimuAuthor
    Participant
    June 26, 2018

    I don't understand why I should be required to pursue this matter further by making what you call a "refund related request". You (by that I mean Adobe) have caused PayPal to take money from me for you to which you are not entitled. That, I would have thought it was obvious, creates an obligation on you to refund it without anything further being required from me. Please see that that is done.

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    June 26, 2018

    Adrian,

    As it is an open forum due to security reasons we won't be able to take the refund requests here. I would request you to contact our support team through the link shared in my above post as they will be able to initiate your refund.

    Regards,

    Twarita

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