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Re: Cannot cancel 'Adobe Stock -10 images a month (one-year)' plan
Hi Beverley Gray,
I am having the same issue. Is it possible to cancel that for me please?
Thanks,
twaritar3263062Correct answer
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Mar 1, 2018 8:25 PM UTC
Branching to a new discussion,
Hi Anthony,
I see you have an Adobe account under the same ID as with forums.
I did go through your account details and noticed that you have Adobe Stock 10 images a month (one-year) plan which was purchased on 21st February 2017. Currently, your subscription has been suspended(due to payment issues) and that is the reason you were unable to self-cancel your plan.
Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
Feel free to update this thread in case of any additional questions.
Regards
Twarita
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