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pkcsaba
Participant
October 1, 2018
Answered

Re: Cannot cancel 'Adobe Stock -10 images a month (one-year)' plan

  • October 1, 2018
  • 1 reply
  • 277 views

Hello!

On 31st of August I wanted to try Adobe Stock 10 images/month. I've downloaded the 10 images and now I want to cancel my subscription because I don't want to use in the future. But in the PLANS menu I cannot cancel my subscription. Could you help my how can I cancel Adobe Stock Plan?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Csaba,

    As I have already confirmed (over the Private message) that the subscription has been cancelled. You will not be charged for this subscription further.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062
    Participating Frequently
    October 1, 2018

    Branching to a new discussion,

    Hi Csaba,

    Sorry to hear that.

    I just checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 31 Aug 2018.

    The subscription has been suspended due to payment issues.

    Please check your private message for more details.

    Regards,

    Twarita

    P
    pkcsabaAuthor
    Participant
    October 1, 2018

    I understood. I have given a charged debit card but doesn't worked. If now I'll give again that credit card what will happen. It will be charged with 35 euro and then the subscription will be canceled?

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    October 1, 2018

    Csaba,

    As I have already confirmed (over the Private message) that the subscription has been cancelled. You will not be charged for this subscription further.

    Regards,

    Twarita

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