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Re: Cannot cancel 'Adobe Stock -10 images a month (one-year)' plan
I also had this issue where I can not cancel my 10 images a month. I was charged and would like to cancel and have the charge refunded, else I will be issuing a charge back.
twaritar3263062Correct answer
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Nov 12, 2018 5:31 PM UTC
Branching to a new discussion,
Hi Youjin,
Sorry for a delay in response.
I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 01 Apr 2018. You can now self-cancel your Adobe Stock subscription, please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership
You may also contact our support team Support FAQ: How can I contact Adobe for support? for the cancellation or refund related requests.
In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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